FINAGG (FG) is committed to doing business with the highest ethical standards and appropriate internal controls with respect to protecting Your information. Our Privacy Policy applies to all users of the Website and the Service. FG’s Terms of Service (“Terms”) are incorporated herein by reference and are available at www.finagg.in/privacy.php. All defined terms in the Privacy Policy shall have the same meaning as defined in the Terms. FG adheres to the following policies with regards to Your privacy
We shall obtain Your consent in writing or electronically accessed by Us or a third party as per the
consent provided by You to access the information to provide Services under the Terms. This
information collected from You is solely for the purposes provided under this Privacy Policy and the
consent provided by You. Access, storage and usage of the information by Us shall be as permitted/
allowed under extant statutory and regulatory guidelines.
Information shall be collected on need basis and as provided will be on an ‘as on basis’. We shall not
be responsible for unverified personal information or information supplied by You.
We collect Non-Personal Information such as Your browser type and IP address. Likewise, in order to offer You meaningful products and services, We may collect Personally Identifiable Information about You from the following sources:
Following are ways and means by which information could be collected:
In order to become a user of Services, You may provide us the following information to create an account: name, email address, company name and address, phone number. FG may request other information from You during or after the registration process that FG uses to provide better and more customized services to Users. You acknowledge that this information is personal to You, and by creating an account on FG, You may allow others, including FG, to identify You and to allow FG to use Your information in accordance with the Terms.
We collect information when You interact with FG’s customer service in order to accurately categorize and respond to customer inquiries and investigate breaches of Our terms.
Information You provide to third party websites are not within the control of FG and You provide such information at Your own risk. The terms and conditions of use and the privacy policies of such third party will govern their use of such information. Any information You share with third party websites through the Website or the Service will be collected by FG. FG will use such information in compliance with this Privacy Policy.
The Website may send a "cookie" to Your computer. A cookie is a small piece of data that is sent to Your browser from a web server and stored on Your computer's hard drive. A cookie cannot read data off Your hard disk or read cookie files created by other websites. Cookies do not damage Your system. Cookies allow Us to recognize You as a user when You return to the FG Website using the same computer and web browser. We use cookies to identify which areas of Our Website You have visited and how you use the Website the data collected is used to analyse your use of the Website and to enhance the user experience. We also may use this information to better personalize the content that You see on the Website. Most browser software can be set to reject Cookies. However, if You reject Our Cookies, certain functionality on the Website may not work correctly or at all. We do not link Non-Personal Information from Cookies to Your Personally Identifiable Information.
In the course of optimizing the Service to Our Users, We may allow authorized third parties to place or recognize a unique cookie on Your browser. Any information provided to third parties through cookies will not be personally identifiable but may provide general segment information for the enhancement of Your user experience by providing more relevant advertising.
FG also may use web beacons, pixels, anonymous ad network tags, and cookies to collect Non- Personal Information about Your use of the Website and the websites of selected sponsors and advertisers, to collect anonymous, aggregated auditing, research and reporting for advertisers, and to collect data related to Your use of special promotions or newsletters etc.
The information collected by Web Beacons also allows us to statistically monitor data with respect to our Website and Services and those of our associated third parties. Our Web Beacons are not used to track Your activity outside of the Website or the websites of Our sponsors. We do not link Non- Personal Information from Web Beacons to Personally Identifiable Information without Your permission. However, because Your web browser requests advertisements and web beacons directly from ad network servers, these networks can view, edit or set their own cookies, just as if You had requested a web page from their Website. If You are a non-registered visitor to the Website, the only information We collect will be Non-Personal Information through the use of cookies or web beacons.
Due to the communications standards on the internet, when You visit the Website We automatically receive the URL of the Website from which You came and the Website to which You are going when You leave FG’s Website. FG also receives the internet protocol (“IP”) address of Your computer (or the proxy server You use to access the World Wide Web), Your computer operating system and type of web browser You are using, your usage patterns, Your mobile device (including Your UDID) and mobile operating system (if You are accessing the Website using a mobile device), as well as the name of Your ISP or Your mobile carrier.
FG may also receive location data passed to it from third-party services or GPS-enabled devices that You have enabled. Also, as described above, FG receives information when You access third-party web pages through the Service. The link between Your IP address and Your personally identifiable information is not shared with third parties without Your permission, except as described below.
We adhere to strict regulations to ensure data security, privacy, and compliance. Here are the key types of PI data that We may store but is not limited to:
1.Basic Personal Information:
2.Financial Information:
3. Identification Documents:
4. Employment and Income Details:
5. Loan-related Information:
6. Device and Technical Information:
We shall retain Your information as may be required to carry out their operations under applicable laws/ regulations/licenses or under the consent provided by You. Retention of information will be as per applicable law/regulatory requirements in India. Information may be retained for an extended period (i) in case of requirement of any investigations under law or as part of any requirement before Courts/Tribunals/Forums/Commissions etc and (ii) to enhance / improvise our Services
Restrictions on usage of Data
1. Purpose Limitation:
2. Data Security:
3. Access and Correction:
FG may partner with a third party ad network to either display advertising on Website or to manage our advertising on other sites. Our ad partner uses cookies and Web beacons to collect non-personally identifiable information about your activities on Website and other websites to provide you targeted advertising based upon your interests.
The Website and the Services includes Social Media Features, such as showing a Twitter feed. These features may collect your IP address, which page you are visiting on website, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on Website. Your interactions with these Features are governed by the privacy policy of the company providing it.
Our Privacy Policy does not apply to any information You post from the Website to other third-party websites, due to the public nature of such postings.
The Website and/or Service may contain links to other Websites. FG is not responsible for the actions, practices, or content of such Websites linked to or from the Website. You understand that such websites may have their own legal documents to which You must agree to prior to using and that We have no control over these legal documents. As always, You understand that it is Your responsibility to verify Your legal use of a website as well as use of information from the website with the corresponding website owner
FG may conduct online research surveys in order to gather feedback about the Website and opinions on important issues, through email invitations. When participating in a survey, We may ask you to submit Personally Identifiable Information. This Personally Identifiable Information is used for research purposes, and is not used for sales solicitations. Personally Identifiable Information collected through market research will be used only by FG and will not be given or sold to a third party without Your consent or as otherwise permitted by this Privacy Policy.
FG may combine Non-Personal Information You provide through the Website with information from other users to create aggregate data that may be disclosed to third parties. Aggregate information does not contain any information that could be used to identify You and does not include Your personal contact information.
Except as set forth below or as specifically agreed to by You, FG will not disclose any Personally Identifiable Information as gathered from You on the Website.
Our Website and Service utilizes various information security measures such as internet firewalls, an intrusion detection system, encrypted data transmission, and operating procedures to protect Your personal data, accounts, passwords, etc. This information is kept completely separate and confidential, unless You have given someone-else Your user ID and password. As such, You should protect Your user ID and password and NOT share it with anyone. If You believe Your user ID and password have been compromised and You have trouble changing your user ID/password on the Website or within the application, please contact Our technical support department finagg@finagg.in
If the entire or substantial ownership of the Website or the Service were to change, Your user information may be transferred to the new owner so the service can continue operations. In any such transfer of information, Your user information would remain subject to the promises of Our then current Privacy Policy.
This is Our entire Privacy Policy and it supersedes any earlier version. You agree to it every time You use the Website and/or Software
If We make any material changes to this Privacy Policy, We will notify You by email or by posting a prominent notice on the Website prior to the change becoming effective. We encourage You to periodically review this page for the latest information on Our privacy practices. Your continued use of the Website or Service constitutes Your agreement to be bound by such changes to this Policy. Your only remedy, if You do not accept the terms of this Policy, is to discontinue use of the Website and Service.
If You have any other concern or grievance with respect to any of content/information/data/products or services offered on the Website, please send an e-mail to Our grievance officer/nodal officer, whose details are mentioned herein below:
Name: Ms Ashma Kohli
Email ID: ashma@finagg.in
Address: C-193 Anand Vihar Delhi -110092
Phone No.: +91 85274 44067
Upon receipt of Your complaint by the grievance officer/nodal officer, an immediate compliant
acknowledgement ID shall be assigned to your complaint, which shall also be intimated to you to
track the status of the complaint. The nodal officer shall redress the compliant within 15 working days
from the date of receipt of compliant. However, the following delays are excluded for calculation of
time taken for redressal of your complaint:
(a) Time taken by you to provide relevant information and documents, if any; and
(b) In case the redressal involves a third party, any delay caused by such third party.
Should You have a privacy question about the Website and/or the Service, please email Our customer service department at finagg@finagg.in.
